- Call 1-888-482-4005
- Orlando, Florida
When utility power fails, you need confidence that your generator is ready to respond. Back-Up Power Services provides advanced generator remote monitoring solutions that deliver real-time visibility into your emergency power system, helping identify issues before they become emergencies.
TrueGuard-PRO™ is a remote monitoring system that connects directly to your generator controller and continuously monitors critical operating conditions 24 hours a day, 7 days a week.
The system securely transmits generator data to a cloud-based monitoring platform, allowing facility managers and service providers to view equipment status in real time from a computer, tablet, or smartphone.
When an alarm, fault, or abnormal condition occurs, TrueGuard-PRO™ immediately sends notifications by email and text message, allowing corrective action to be taken before a minor issue becomes a major outage.
The system monitors:
24/7 Generator Monitoring
Real-Time Alarm Notifications
Powering Care. Protecting Lives.
From installation to response, TrueGuard-PRO™ keeps your emergency power system under watch around the clock.
A TrueGuard-PRO™ communication device is installed on your generator and connected to the controller to track its critical operating conditions.
Information is transmitted continuously to a secure cloud-based platform where authorized users can access system information at any time.
Immediate alerts for generator alarms, failed start events, low battery voltage, utility power failure, low fuel level, emergency stop activation, and transfer switch alarms.
Our team can remotely review operating data and alarm history, so technicians diagnose issues faster and arrive with the right parts and equipment.
Identifying developing issues early reduces downtime, improves maintenance planning, and increases confidence that your system will be ready when needed.
Get real-time visibility into your emergency power system with TrueGuard-PRO™ Monitoring.
Tell us about your facility and generator, and our team will recommend the right TrueGuard-PRO™ monitoring solution.
Powering healthcare facilities, senior living communities, businesses, and homes with reliable emergency power solutions across Florida and Puerto Rico.
